We Use Teams (or Zoom) for Everything. Do We Still Need a Phone System?

This comes up all the time since everyone went remote: “We live in Teams.” “Zoom does everything for us.” They’re great products, but meetings and business phone calls aren’t the same thing.

What Meetings Don’t Cover

Your customers still call a number. Someone has to answer it and route it to the right person or team, with after-hours handling, voicemail, recording and reporting. That’s the job of a proper UCaaS (unified communications as a service) setup.

The Good News: You Don’t Need Another App

Usually we can bring calling into the tools your team already uses, whether Teams Phone, Zoom Phone or another leading platform, so nobody switches screens.

Cloud Voice Quality Is Not the Problem It Used to Be

On today’s networks, cloud calling sounds as good as or better than old on-prem systems. What matters is solid network design, which is why we review your network in every UCaaS project.

Our Process

We assess your current system, learn how your staff communicate, recommend options, handle implementation and stay with white-glove support. You’re never on your own after go-live.

See our UCaaS page, read the FAQ, or book a meeting.

— Rami

Published by Quantitel. Tags: Quantitel, UCaaS.